Privacy Policy – Fox COD Form, Partial COD & Bundles

Last updated: 25 February 2026

1. Data Controller and Collection of Personal Data

Redfox Digital (hereinafter referred to as “we”, “us”, or “our”), an entity operating under the laws of India, is responsible for processing personal data in connection with the use of the application Fox COD Form, Partial COD & Bundles (the “Application”).

We collect personal data:

  • Provided directly by users (merchants and customers)
  • Automatically collected during the use of our Application

We process personal data in accordance with:

  • The Information Technology Act, 2000 (India) and applicable rules
  • The Digital Personal Data Protection Act, 2023 (India)
  • General global privacy standards where applicable (e.g., GDPR principles for international users)

2. Contact Information

For any questions regarding this Privacy Policy or your data, please contact:

📧 hello@redfoxdigital.in

3. Purpose and Legal Basis for Processing

A. Providing the Application

  • To operate and maintain the Application
  • To enable Shopify store functionality (COD management, forms, bundles)

Legal basis: performance of contract and legitimate business interests

B. Customer Support

  • To respond to queries via email or chat

Legal basis: legitimate interest

C. Analytics & Improvements

  • To improve performance, features, and user experience

Legal basis: legitimate interest

D. Communication & Marketing

  • To send product updates or relevant information (only where permitted)
  • Users may opt out at any time

4. Types of Data Collected

A. Merchant Data

  • Name, email address
  • Store domain
  • Country and business information
  • Subscription details

B. Application & Usage Data

  • Log files, diagnostics, crash reports
  • Device and browser information
  • Interaction data within the app

C. Order Data (Shopify)

  • Order ID
  • Payment method (e.g., COD)

⚠️ We do NOT store full customer order details or payment information.

D. Location Data (if applicable)

  • Approximate location based on IP or user input
  • Used only for functionality (e.g., location-based features)

5. Shopify Data Access

When you install our Application, we access certain Shopify store data strictly necessary for functionality, such as:

  • Orders (limited to payment method and ID)
  • Store information

6. Data Retention

  • As long as your account is active
  • Until the app is uninstalled
  • As required by law or for legitimate business purposes

7. Data Sharing and Third Parties

  • Cloud hosting providers (e.g., AWS, Cloudflare)
  • Analytics tools
  • Customer support platforms

We do not sell personal data.

10. Data Security

  • SSL/TLS encryption
  • Secure storage
  • Monitoring & logging
  • Regular audits

15. Governing Law

This Privacy Policy is governed by the laws of India.

16. Contact

📧 hello@redfoxdigital.in